Privacy, Cookies & Terms

1 Privacy Policy

Oceans Mobility (“we,” “us,” “our”) respects your privacy. This policy explains what we collect, why, and how we use it when you visit our site or rent equipment from us.

Information we collect

• Contact details you provide — name, phone, email and delivery address — when you book a rental or send us a message.
• Rental details such as the items, dates, times and quantities in your order.
• Payment information, which is entered into and processed securely by our payment provider (Stripe). We do not see or store your full card number.
• Usage data like pages viewed and general device/browser information, used to keep the site working and improve it.

How we use your information

• To process, deliver and pick up your rental.
• To contact you about your order or respond to your questions.
• To take payment and prevent fraud.
• To improve our website and services.

Sharing

We do not sell your personal information. We share it only with service providers who help us operate — such as our payment processor and delivery tools — and only as needed, or where required by law.

Data retention & your rights

We keep your information only as long as needed for the purposes above or as the law requires. You may request a copy of your data, ask us to correct it, or ask us to delete it by contacting us at [email protected].

Cart storage

Your cart is saved in your browser’s local storage for up to 24 hours so you can pick up where you left off. It stays on your device and is cleared automatically after that period.

2 Cookies

Cookies and similar technologies help our site function and let us understand how it’s used.

Types we use

• Essential — required for the site and cart to work (for example, remembering the items in your cart).
• Analytics — help us understand which pages are visited so we can improve the experience.
• Functional — remember preferences so the site works smoothly on your return.

Managing cookies

You can control or delete cookies through your browser settings. Blocking essential cookies may affect how parts of the site — including the cart and checkout — work.

Local storage

In addition to cookies, we use your browser’s local storage to temporarily save your cart (see the Privacy Policy above). This data is not shared with third parties.

3 Terms of Service

By booking a rental or using this website, you agree to these terms. Please read them carefully.

Rentals & eligibility

Rentals are offered for the dates and times selected at checkout. You are responsible for providing accurate delivery details and for being available during your chosen delivery window. The person renting must be 18 or older.

Pricing & payment

Rental prices are shown per day on each item. Your total is the daily rate multiplied by the number of rental days and quantity, plus any applicable taxes shown at checkout. Payment is collected securely through Stripe at the time of booking.

Delivery & pickup

We offer free next-day delivery within our service area on the New Hampshire Seacoast. Equipment is delivered sanitized and fully charged, and we collect it at the end of your rental period.

Cancellations & changes

Changes and cancellations are free up to 24 hours before your scheduled delivery window. For changes inside 24 hours, please call us and we’ll do our best to help.

Care & responsibility

• Please use all equipment safely and within its stated weight capacity and intended use.
• You are responsible for the equipment while it is in your possession, including loss or damage beyond normal wear.
• Report any malfunction immediately and stop using the equipment — we’ll repair or replace it as quickly as possible.

Liability

Equipment is provided “as is.” To the fullest extent permitted by law, Oceans Mobility is not liable for indirect or incidental damages arising from the use of rented equipment. Nothing in these terms limits any rights you have that cannot be excluded under applicable law.

Contact

Questions about these terms? Reach us at [email protected] or (603) 395-1246.