What to Do If Your Rental Mobility Scooter Stops Working

Most "my scooter stopped" calls turn out to be a simple fix. Before you worry, try these quick checks.

1. Check the freewheel lever

Scooters have a lever that lets you push them by hand. If it is in freewheel mode, the scooter will not drive. Put it back in drive mode.

2. Turn the key off and on

Turn it off, wait a few seconds and turn it back on. Make sure the throttle is not being pressed when you turn it on.

3. Check the battery

Look at the battery gauge. On travel scooters, the battery pack lifts out, so make sure it is seated firmly and clicked in. See range and battery and spare batteries.

4. Charging?

Most scooters will not drive while plugged into the charger. Unplug it.

5. Seat and tiller

Make sure the seat is locked and the tiller is in a locked position.

Still stuck?

Call or text us at (603) 395-1246. We will walk you through it or swap the scooter. Read first-time tips too.

Oceans Mobility · 45 Ashworth Ave, Hampton Beach, NH · (603) 395-1246 · Serving all of New England.